You will receive an e-mail to the e-mail address that you registered from system@the3d-view.com. If you don’t receive the e-mail, please check your junk mail.
FAQ
FAQ
How do I make changes to my character?
Go into MANAGE from the Courses/Manage page. Click the PROFILE tab at the top of the manage screen. Click EDIT AVATAR and have fun personalizing it. Remember to click SAVE at the end. Then click HOME to return to the Courses/Manage screen to get back to your courses.
How do I move my character in the world?
Click this link: How to Navigate the VIEW. It will show a brief video how to control the avatar with the mouse. a. right arrow-moves avatar right b. left arrow-moves avatar left c. up arrow-moves avatar forward d. down arrow-move avatar backwards e. spacebar-will make the avatar fly (the longer you press the spacebar, the higher you will fly) f. shift key-will speed up the avatar walking or flying You can also use the TOOLS, Config Controls to change the keystrokes to your personal preference.
I’m at a Viewboard, and it shows “Teacher Controlled”; what does that mean?
The Viewboard can only be controlled by the instructor; you can control the volume of your Viewboard, even when it’s teacher controlled.
I’m in a world that I know should have more people attending; how do I tell where everyone is?
You can check the attendance screen to see what course you are attending. (Select Class, Attendance)
My character is not moving smoothly; it has delay when moving around the world. What is wrong?
Changing the quality settings (Tools, Quality Settings) may help the movement of your avatar. Change the rendering to a lower setting (fastest) and lower the Clip Rate (400-500); it will lower the visual quality of the world, but will help the movement of the avatar.
My character won’t fly high enough to go over some of the terrain; how do I fly higher?
If you hold down the spacebar, that will make you avatar fly higher.
What browser should I use to run VIEW?
The current browsers that are supported by VIEW are: Internet Explorer Versions 9 and above Chrome (most current version)*NOTE: Chrome will not work on a MAC FireFox (most current version) *NOTE: Firefox will not work on a MAC Safari (most current version) for Mac only
What do I do when the voice doesn’t connect?
If your voice doesn’t connect, click HELP, and select VOICE SETTINGS SETUP. Follow the instructions provided in the help window. If you still need assistance please contact VIEW support at support@view-university.com.
What does the CHAT button do?
Clicking the CHAT button will allow you to open a chat window that can be seen by and responded in by others who are currently in that world. Ensure that you click in the chat box block before typing in your chat message.
What does the TELEPORT button do?
Clicking the TELEPORT button allows you to move instantly to a different world in the course you are in or to move instantly to the other Viewboards in the world you are currently in.
What does the VOICE button do?
The VOICE button lets you control your voice to be heard locally, which is just near your avatar, or globally, which is in all the worlds of that course. You can also turn on or off the Push to Talk feature.
What does the VOLUME button do?
Clicking on the VOLUME button lets you control the volume around you. You can turn them higher or lower, or off completely. Ambient is your background sounds (i.e. birds, wind, water, waves). SFX is the game sounds (foot falls, music, etc). Viewboard is the volume of the viewboard(s). Voice is the volume you are getting of the voices that are speaking.
What is Push to Talk?
The voice connection starts when you enter the world; it’s defaulted to “Push to Talk.” In the upper right hand corner of the screen you will see the default key (T) that is used on your keyboard. Use the T key when you want to talk with someone in the world that you are in. They will not be able to hear you unless you press the default T key on your keyboard while you are talking; release the key when you are finished talking. You can change the default key in the Control Config under the TOOL menu.
What OS will VIEW require?
Microsoft Windows Operating System: Windows XP and above Mac Operating System: Lion or above
What specifications on my computer will I need to run VIEW?
Minimum Requirements: PC Requirements Memory: 4GB RAM Processor: 2.53GHz and above Operating System: Windows XP and above Graphic memory: 1 GB and above Sound: Headsets are recommended but not required MAC Requirements MACPRO Memory: 8 GB and above Processor: 2.4 GHz (intel core i5) and above Operating System: Lion or above Graphic memory: 1 GB GDDRS Sound: Headsets are recommended but not required
When I created my profile, I mistakenly selected MALE for my character; how do I change it to FEMALE?
The current version of the VIEW will not let you change the gender in your profile. Once it has been submitted, you’ll need to contact support at support@view-university.com.
Why is the VIEW asking me to install the Unity Player plugin?
The Unity Web Player Plugin allows your Internet browser to view and interact with the 3D world.
Will VIEW run on a MAC?
VIEW is both PC and MAC friendly.
 |
 |
 |
